With the rise of smart phone use in the US, (Google Android and iPhone are currently reporting roughly 500,000 activations a day ) it's more important than ever to have your Google places listing up to speed because when people use voice search on Android phones, the first results they see are from Google local.
Let's start with a few facts. Did you know that;
~ 73% of all online activity is related to local content (Google)
~ 82% of local searchers follow up with a phone call or show up on
your doorstep (TMP/comScore)
~ 66% of Americans use local search to find local business (comScore)